Landmann 28001 20-Inch Heatwave Original Outdoor Fireplace
Posted by: decorator in Fireplaces
Landmann 28001 20-Inch Heatwave Original Outdoor Fireplace Best selling portable fireplace doubles as a grill for an economical all in one convenience. Brighten up the mood and keep warm when you entertain in your back yard, or on the patio.
- Large wheels
- Lid hanger
Customer Review: part arrived broken-promptly replaced free with upgraded part
Amazon is just wonderful about getting products delivered in a very timely fashion. This outdoor fireplace arrived exactly when promised, Thank You!!!
However, I am very dissappointed with the lack of quality of the wheels. There is alot to assemble, and along the way I saw that one of wheels was crushed in shipping. The fact that it broke in shipment told me immediately that with regular use these extremely cheap brittle plastic wheels will not hold up. I called the manufacturer and they were very quick to volunteer to send me another one free. I said “it won’t be the same exact kind will it?” and they said “Yes it will be”.I asked if we could upgrade to a more durable wheel, to which they said “No. Stunned I said “okay” thinking to myself “if this got broke in shipment, how long is it going to last with use?” I’ve decided to keep this product since I already have it assembled, but I will probably regret keeping it because without the wheels it will be un-usable since it will tilt to the front and be unsafe to burn. I will try to find some rubber wheels somewhere to replace these cheap ones. Otherwise, the product is well-built, I like the safe burning designed screen panels and heat output is great………………………….
UPDATE
Just received requested replacement wheel along with a second one, these replacement wheels are made very well, and so I am extremely happy with this product now.
Customer Review: 100% satisfied again
Once again, Amazon came through. We ordered our fire pit for a special out door occasion. It arrived just in the nick of time just as promised.
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